The information and resources here are intended to support your efforts to end veteran homelessness.
Built for Zero Canada has aligned its veteran definition with Veteran Affairs Canada. According to Veterans Affairs Canada, a veteran includes any former member of the Canadian Armed Forces along with former members of an Allied Forces (e.g., U.S./U.K veteran), former members of the RCMP, former Reservists, Veteran Civilians, and former Canadian Rangers.
A Veteran experiencing homelessness includes those who do not have stable, permanent, appropriate housing, or the immediate prospect, means and ability of acquiring it (paraphrased from COH and the Government of Canada’s National Housing Strategy).
The ultimate objective is to have absolute zero veterans experiencing homelessness. On the path to get there, Built for Zero Canada supports communities to reach and sustain functional zero on veteran homelessness:
- Functional Zero Veteran Homelessness: When the number of veterans experiencing homelessness is less than or equal to the number of veterans a community has proven it can house in a month.
- Further detail: The functional zero threshold is based on the communities six-month average housing rate for veterans. The number of veterans experiencing homelessness must be held at or below this functional zero threshold (or three or less actively homeless veterans) for at least three consecutive months.
- Example: If your community is housing four veterans a month on average, you must have four or fewer veterans experiencing homelessness at the end of each month, sustained for three consecutive months. In this way, the community has shown that the capacity of the system to house veterans is greater than the demand.
We believe homelessness is a national emergency requiring urgent and immediate action. The time has come to stop managing veteran homelessness and start ending it. We can create a future where veteran homelessness is never inevitable or a way of life. Communities in both Canada and the US are showing that its possible!
Canada is ending veteran homelessness
More communities are on their way to ending veteran homelessness. With funding from Veterans Affairs Canada, Built for Zero Canada is working with 17 participating communities and national partners with the goal to end veteran homelessness in their communities. Read more in this CAEH blog (November 18, 2019). See participating communities HERE and their progress on ending veteran homelessness HERE.
In June 2019, the House of Commons unanimously adopted a motion urging an end to veteran homelessness (Globe and Mail, June 14, 2019). Read more about the motion and the importance of ending veteran homelessness in this CAEH blog (June 5, 2019). The interest in ending veteran homelessness was emphasized again in the December 2019 Throne Speech, “And in this new Parliament, the Government will build on that work by improving mental health care supports, and helping ensure that every homeless veteran has a place to call home.” Read more about it in this CAEH blog (December 6, 2019).
US is ending veteran homelessness
Since 2011, the US has reduced veteran homelessness by 43% (NAEH blog, 2019) and has effectively ended veteran homelessness in three states and 82 communities (as of September 2021).
- This US Veteran’s Affairs site provides updates on the number of communities that have ended veteran homelessness in the US according to the USICH definition (Criteria and Benchmarks for the Goal of Ending Veteran Homelessness).
- Community Solutions provides updates on the number of communities that have ended veteran homelessness in the US using the more rigorous outcomes-based Built for Zero definition (the same one used by Built for Zero Canada). Read this blog to learn more about the difference between Community Solution’s functional zero definition and the Federal Criteria and Benchmarks set by USICH. See the following videos from Community Solutions on communities that have ended veterans homelessness:
Veterans Affairs Canada
- VAC and Veteran Homelessness in Canada – website with information on services and links to other resources.
- Moving Towards Ending Homelessness Among Veterans (May 2019) – Report of the Standing Committee on Veterans Affairs – outlines VAC programs, community programs and other partner organizations across Canada.
- Help With At-Risk Housing – from the VAC website
- The online map is a great resource and means of connecting with Area Offices.
- For inquiries related to VAC programs and services, area offices and the National Contact Centre Network (NCCN), etc. please visit this page.
- General Inquires: 1-866-522-2122 and VAC Assistance Service (24 hour counselling with a mental health professional): 1-800-268-7708
- VAC Occupational Stress Injury (OSI) Clinics
- Occupational Stress Injury Social Support (OSISS) Programs
VETS Canada is a national, volunteer driven, nonprofit corporation. As service providers of Veterans Affairs Canada, they provide aid and comfort to Canadian veterans that are in-crisis, are at risk of becoming homeless, or are homeless
- VETS Canada website
Royal Canadian Legion
The Royal Canadian Legion is committed to helping Veterans and their families in need find homes. There are national and provincial programs that offer financial assistance and support for homeless Veterans and those at-risk of homelessness.
- Royal Canadian Legion Homeless Veterans – website page with supports available including the Poppy Fund and Role and Contact with area branches
- Leave the Streets Behind: Action Plan to Prevent and Eradicate Veteran’s Homelessness 2020-2025
- Operation Leave the Street Behind – Homeless Veterans Assistance Program – one page brochure in English and French
- Operation Leave the Street Behind Application Form
The Respect Campaign is a civilian not-for-profit project that was initiated in January 2018. They are headquartered in Montreal Quebec with Regional Coordinators serving communities in four regions across Canada. The campaign serves to bring awareness to the needs of returning troops and veterans in part by promoting collaboration through networking and knowledge sharing to improve mental health services and reduce homelessness. They have hosted RESPECT Forums in many communities across Canada over 2018 and 2019.
Canadian Forces Morale and Welfare Services
Morale and welfare programs, services, and activities for CAF Regular and Reserve Force members, retired and former CAF members, military families, Department of National Defence employees, NPF employees, and RCMP personnel. Military Family Resource Centres operate on CAF bases, each its own not-for-profit organization, managed by a volunteer board of directors, represented by a majority of military family members. They assess local needs, in order to avoid duplication of community services and resources, while determining priorities, providing leadership and the mandated delivery of the national Military Family Services Program.
Soldiers Helping Soldiers
Soldiers Helping Soldiers (SHS) is a volunteer activity, developed through the initiative of serving personnel, which seeks to connect homeless veterans and/or veterans or serving members not yet, but on a trajectory to be, homeless with the services and benefits to which they are entitled. Started in 2018, Soldiers Helping Soldiers volunteer activities began in the National Capital Region, as well as the start up of three Regional offshoots (Montreal, Valcartier and Calgary).
Wounded Warriors Canada
Wounded Warriors Canada supports veterans with health services including counseling, rehabilitation, skills-building programs and networking opportunities.
See the links below to information, resources and tools to end veterans homelessness. Remember, you can also always search on the Homeless Hub and the Homelessness Learning Hub for further information. Keep checking back here as we will be regularly updating materials and adding further resources.
General information – Veterans and Military
- Canadian Armed Forced 101 – For Civilians (National Defence) – a manual that is organized as an “on-line course” with eight modules including: 1) Introduction, 2) Department of National Defence, 3) The Canadian Armed Forces, 4) Military Ethos and Ethics, 5) CAF Structures, 6) CAF Careers, 7) Military Life, 8) Conclusion. A Glossary is included at the end as well as the answers to the Exercises that are available at the end of each module.
Information – Veterans and Homelessness
- Veteran Homelessness in Ottawa (2019, Alliance to End Homelessness Ottawa) report & Ottawa Veterans Infographic
- Moving Towards Ending Homelessness Among Veterans: Report of the Standing Committee of Veterans Affairs (May 2019):
- What Do We Know About Veteran Homelessness in Canada – blog (COH, 2016)
- The Extent and Nature of Veteran Homelessness in Canada – report (ESDC, 2015) – examines shelter data over 2014
- The Experience of Homelessness Among Canadian Forces and Allied Forces Veterans – (2011) – Report summarizing the results of interviews with 54 veterans experiencing homelessness from five Canadian Cities.
- Canadian Institute for Military and Veteran Health Research (CIMVHR) – provides relevant research and resources for veterans services, policy makers, academics, etc.
Information – indigenous Homeless veterans
Canada has a long and complex history of Indigenous participation in the Canadian military. Indigenous veteran homelessness in Canada highlights the cumulative ways in which homelessness, former military service, and Indigenous identity intersect to create unique risk factors.
- Indigenous Video “Honouring Our Veterans”: This documentary shares stories from First Nations war veterans of Nishnawbe Aski Nation to remind us of the complex and critical history of Indigenous peoples in Canadian military service. (Copyright 2009 – Nishnawbe Aski Nation and Thunderstone Pictures)
- Homeless Indigenous Veterans and the Current Gap in Knowledge: The State of the Literature (Journal of Military and Veterans’ Health, 2019)
Veteran Knowledge Exchange and Training
- Towards Ending Homelessness for Veterans In Canada – Pre-Recorded Mini Webinars
- An Overview of Research and Recommendations from A Canadian Model for Housing and Support of Veterans Experiencing Homelessness – Recording (25 mins)
- Housing Stability – Part 1 of 2 – Recording (15 mins)
- Housing Stability – Part 2 of 2 – Recording (15 mins)
- Peer Program Practice Guide – Recording (16 mins)
- March 26, 2020 – Back In Step: Police and First Responders Helping Homeless Veterans – Recording and PowerPoint PDF
- April 30, 2020 – Veteran Affairs Canada Overview – Recording and PowerPoint PDF
- November 12, 2020 – Ending Veteran Homelessness – Recording and PowerPoint PDF
- April 28, 2021 – Getting to a Veteran Quality By-Name List: Tips and Tricks – Recording (1 hour) and PowerPoint PDF
- A Canadian Model For Housing and Support of Veterans Experiencing Homelessness
- One Homeless Veteran Is One To Many – Veterans Affairs Canada Poster for download
- Back in Step Video (9 min) – created to help first responders identify and address Veteran homelessness
- Sample Veterans Experiencing Homelessness Advisory Committee – Terms of Reference (London, ON 2019)