Community Solutions

• What is Diversion? (Blog, 2022)

OrgCode

• Diversion and Housing Loss Prevention Guide (2022) – a 40 page guide with information, practical steps and case studies. See this overview webinar recording and PDF.
• Introduction to Shelter Diversion (CSTN & OrgCode, 2019) (1 hour) and PowerPoint PDF
• Housing Focused Sheltering – Diversion pg. 2-5 (OrgCode, 2017)
• Characteristics of an Exemplary Diversion Specialist – Blog (OrgCode, 2016)
• Diversion: Making it Work – Blog (OrgCode, 2015)

National alliance to end Homelessness (NAEH)

• Improving Homelessness Response Systems Through Diversion and Problem Solving (Blog, 2022) – six key point and links to other resources
• Role of Emergency Shelter in Diversion – Webinar (2018) (90 min) Download Slides and tools:
  • Key Takeaways: The Role of Emergency Shelter in Diversion
  • Diversion Self-Assessment Action Plan
• The Three C’s of Diversion – Blog (2015)
• Creating a Successful Diversion Program for Homeless Families (2011)

United States Interagency Council on Homelessness (USICH)

• Prevention, Diversion and Rapid Exit Guide (2019) – developed collaboratively by the USICH, the Department of Housing and Urban Development, and the Department of Veterans Affairs this document clarifies the definitions for “prevention,” “diversion,” and “rapid exit.”
• Adopting Housing Problem-Solving Approaches with Prevention, Diversion, and Rapid Exit Strategies (2019)

Youth Reconnect

• Youth Reconnect Training (Homelessness Learning Hub) – Online training on the Youth Reconnect program model for youth homelessness prevention for young people aged 13-24 at risk of homelessness. Includes 6 lessons, a quiz and certificate of completion.
• Youth Shelter Diversion and Youth Reconnect (Homeless Hub)
• Youth Reconnect Program Guide (Making the Shift, 2020) – a 29 page guide that describes the program, considerations for implementation, and highlights programs in practice. Youth Reconnect (YR) is a community-based early intervention program that is designed to help young people (ages 13-24) who are at risk of or in the early stages of homelessness by helping them to stay connected to their family, community and school, and to strengthen natural supports.
• Hamilton Youth Reconnect Program (Blog, June 2020)

Host Homes

• Respite Housing and Host Homes (Homeless Hub)
• Host Homes Handbook (Point Source Youth 2018)
• Host Homes Canada Toolkit (an on-line toolkit from Raising the Roof)
• Bridging the Gap – Host Homes Program (2019) – evaluation of the first Host Homes program in Ontario, operating in Halton Region for the past decade

• Niagara Region – Two Years of Shelter Diversion: Learnings and Lessons (2021)
• Edmonton – see webinar series below & 7 Cities Conference Presentation (2018) & 24/7 Crisis Diversion
• King County – Family Shelter Diversion Pilot Report (2015) & Integrating Diversion into Homeless Response System Presentation (2017) & Overview and Case Study Reports Homeless to Housed in a Hurry: Extending Diversion to Help Families Exit Homelessness (2018) (read blog)
• Waterloo Region – see webinar series below for information on their local diversion program. See also the Family Shelter Diversion Pilot Report & 2 Page Summary (2015) & Raising the Roof Blog (2016) 
• Connecticut Coalition to End Homelessness – Shelter Diversion – includes a number of links to further information, tools and resources 
• Veteran’s Health Administration – Webinar Presentation – Using Conflict Resolution for Effective Prevention and Diversion (2016)
• Diversion Best Practices Presentation (2015 NAEH Conference) – FocusStrategies, Montgomery County, and Connecticut
• Summary of Diversion Practices from Other Communities (Abt Associates 2015) – Hennepin County, Los Angeles, Montgomery County, and Cleveland

• Prevention/Re-Housing VI-SPDAT V.2 Single Adults and Prevention/Re-Housing VI-SPDAT V.2 Families
• Community Diversion Forms and Tools:
  • Brantford Diversion Questionnaire (2021) and How to Document Diversion in HIFIS Procedure (2021)
  • End Homelessness St. John’s Coordinated Access Diversion Pre-Screener (2019)
  • Hamilton – Shelter Diversion Flow Chart and Diversion Assessment Tool (2019)
  • Peel Salvation Army Diversion Assessment (fillable Word version) (2018)
  • Columbus Shelter Screening and Diversion Form (2016)
  • Connecticut Coalition to End Homelessness – Diversion Resources and Tools – website
  • Georgia Prevention and Diversion Screening Tool (2017)

HIFIS will be including a new diversion module in an upcoming release planned for fall 2022.

ACRE produced this Shelter Diversion in HIFIS 4 Report (2021) to help inform the new Diversion module.

Currently available HIFIS 4 reports (see these and other available reports at ACRE):

• • If you are using the Case Management module for diversion, one of these might be useful.
  • If you are using Turnaways for diversion, this one might be useful.
  • If you want to analyze clients returning to shelter multiple times, this one might be useful.

The following Diversion Webinar Series took place over May to June 2022:

• Webinar May 2022 – Introduction to the Diversion and Housing Loss Prevention Guide – Recording (60 min) and PDF. Iain De Jong of OrgCode provides an overview of their recently released Diversion and Housing Loss Prevention Guide (2022) – a 40 page guide with information, practical steps and case studies. 
• Community of Practice Call June 2022 – Diversion in Practice  – Recording (60 min) and PDF – Waterloo Region shares information about First Connect – a team offering 24/7 diversion and prevention support across the Region. The webinar also kicks off with an update on two Canadian diversion research studies.

Prevention and Diversion During COVID:

• Diversion & Prevention Amidst COVID-19 (OrgCode, May 2020) –  Recording (90 min) & PDF Presentation

The following Diversion Webinar Series took place over April – June 2018: